YeastConnection.com PRIVACY STATEMENT
This privacy statement covers the site www.YeastConnection.com,
a property of Woman’s Health Connection, a division of Professional
Books, Inc. Because this Web site wants to demonstrate its commitment
to our users’ privacy, it has agreed to disclose its information
practices.
1. What personally identifiable information Woman’s Health
Connection collects.
2. What personally identifiable information third parties collect
through the Web site.
3. What organization collects the information.
4. How Woman’s Health Connection uses the information.
5. With whom Woman’s Health Connection may share user information.
6. What choices are available to users regarding collection, use
and distribution of the information.
7. What types of security procedures are in place to protect the
loss, misuse or alteration of information under Woman’s
Health Connection’s control.
8. How users can correct any inaccuracies in the information.
If users have questions or concerns regarding this statement,
they should first contact:
Elizabeth Crook, The Yeast Connection, 50 Conrad Drive, Suite
105, Jackson, Tn., 38305
Phone: 800-241-8645
Fax: 731-660-5029
Email: contact@yeastconnection.com
Information Collection and Use
Information Collection
Woman’s Health Connection is the sole owner of the information
collected on www.YeastConnection.com. Woman’s Health Connection
collects information from our users at several different points
on our Web site.
Order
We request information from the user on our order form. A user
must provide contact information (such as name, email, and shipping
address) and financial information (such as credit card number,
expiration date). This information is used for billing purposes
and to fill customer’s orders. If we have trouble processing
an order, the information is used to contact the user.
Information Use
Profile
We store information that we collect through cookies, log files,
clear gifs, and/or third parties to create a profile of our users.
A profile is stored information that we keep on individual users
that details their viewing preferences. Consequently, collected
information is tied to the users personally identifiable information
to provide offers and improve the content of the site for the
user. This profile is used to tailor a user’s visit to our
Web site, and to direct pertinent marketing promotions to them.
We do share your profile with other third parties. Your profile
is shared in aggregate form only.
Cookies
A cookie is a piece of data stored on the user’s computer
tied to information about the user. Usage of a cookie is in no
way linked to any personally identifiable information while on
our site. We use both session ID cookies and persistent cookies.
For the session ID cookie, once users close the browser, the cookie
simply terminates. A persistent cookie is a small text file stored
on the user’s hard drive for an extended period of time.
Persistent cookies can be removed by following Internet browser
help file directions.
By setting a cookie on our site, users would not have to log in
a password more than once, thereby saving time while on our site.
If users reject the cookie, they may still use our site. The only
drawback to this is that the user will be limited in some areas
of our site. For example, the user will not be able to participate
in any of our sweepstakes, contests or monthly drawings that take
place. Persistent cookies enable us to track and target the interests
of our users to enhance the experience on our site. See the “Profile”
section.
Log Files
Like most standard Web site servers we use log files. This includes
internet protocol (IP) addresses, browser type, internet service
provider (ISP), referring/exit pages, platform type, date/time
stamp, and number of clicks to analyze trends, administer the
site, track user’s movement in the aggregate, and gather
broad demographic information for aggregate use. IP addresses,
etc. are not linked to personally identifiable information. We
use a tracking utility called Urchin that uses log files to analyze
user movement.
Communications from the Site
Newsletter and Affirmations
If a user wishes to subscribe to our newsletter and/or affirmations,
we ask for contact information such as name and email address.
Out of respect for our users privacy we provide a way to opt-out
of these communications. Please see the Choice and Opt-out sections.
Service Announcements
On rare occasions it is necessary to send out a strictly service
related announcement. For instance, if our service is temporarily
suspended for maintenance we might send users an email. Generally,
users may not opt-out of these communications, though they can
deactivate their account. However, these communications are not
promotional in nature.
Customer Service
We communicate with users on a regular basis to provide requested
services and in regards to issues relating to their account we
reply via email or phone, in accordance with the users wishes.
Sharing
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need
to disclose personal information when required by law wherein
we have a good-faith belief that such action is necessary to comply
with a current judicial proceeding, a court order or legal process
served on our Web site.
These
are the instances in which we will share users’ personal
information:
Third Party Intermediaries
We use an outside shipping company to ship orders, and a credit
card processing company to bill users for goods and services.
We use an outside service to house our database and transmit html
emails for newsletters, affirmations and other communications
to our users. These companies do not retain, share, store or use
personally identifiable information for any secondary purposes.
Service Providers
We partner with other third parties to provide specific services.
For example, Amazon.com for the order and fulfillment of book
purchases and a third party vendor for the fulfillment of vitamins
and supplements purchased on our site. When the user signs up
for these particular services, we share names, or other contact
information that is necessary for the third party to provide these
services. These third parties are not allowed to use personally
identifiable information except for the purpose of providing these
services.
Business Transitions
In the event Woman’s Health Connection goes through a business
transition, such as a merger, being acquired by another company,
or selling a portion of its assets, users’ personal information
will, in most instances, be part of the assets transferred. Users
will be notified via email or prominent notice on our Web site
for 30 days prior to a change of ownership or control of their
personal information. If as a result of the business transition,
the users’ personally identifiable information will be used
in a manner different from that stated at the time of collection
they will be given choice consistent with our notification of
changes section.
Choice/Opt-out
Users who no longer wish to receive our newsletter, affirmations
and promotional communications may opt-out of receiving these
communications by clicking on “opt-out” at the bottom
of a newsletter, affirmation or promotional communication.
Links
This Web site contains links to other sites. Please be aware that
we, Woman’s Health Connection, are not responsible for the
privacy practices of such other sites. We encourage our users
to be aware when they leave our site and to read the privacy statements
of each and every Web site that collects personally identifiable
information. This privacy statement applies solely to information
collected by this Web site.
Surveys [& Contests]
From time-to-time our site requests information from users via
surveys or contests. Participation in these surveys or contests
is completely voluntary and the user therefore has a choice whether
or not to disclose this information. The requested information
typically includes contact information (such as name and shipping
address), and demographic information (such as zip code). Contact
information will be used [shared with the contest [survey] sponsors]
to notify the winners and award prizes. [Anonymous] Survey information
will be used for purposes of monitoring or improving the use and
satisfaction of this site. Users’ personally identifiable
information is not shared with third parties unless we give prior
notice and choice. Though we may use an intermediary to conduct
these surveys or contests, they may not use users’ personally
identifiable information for any secondary purposes.
Tell-A-Friend
If a user elects to use our referral service for informing a friend
about our site, we ask them for the friend’s name and email
address. Woman’s Health Connection will automatically send
the friend a one-time email inviting them to visit the site. Woman’s
Health Connection stores this information for the sole purpose
of sending this one-time email and tracking the success of our
referral program. The friend may contact contact@yeastconnection.com
to request the removal of this information from our database.
Security
This Web site takes every precaution to protect our users’
information. When users submit sensitive information via the Web
site, their information is protected both online and off-line.
When our registration/order form asks users to enter sensitive
information (such as credit card number and/or social security
number), that information is encrypted and is protected with the
best encryption software in the industry - SSL. We use a third-party
e-commerce software, Miva Merchant to process all credit card
transactions. Miva Merchant provides a secure processing environment.
While we use SSL encryption to protect sensitive information online,
we also do everything in our power to protect user-information
off-line. All of our users’ information, not just the sensitive
information mentioned above, is restricted in our offices. Only
employees who need the information to perform a specific job (for
example, our billing clerk or a customer service representative)
are granted access to personally identifiable information. Furthermore,
ALL employees are kept up-to-date on our security and privacy
practices. Every year, as well as any time new policies are added,
our employees are notified and/or reminded about the importance
we place on privacy, and what they can do to ensure our users’
information is protected. Finally, the servers that store personally
identifiable information are in a secure environment, in a locked
facility.
If users have any questions about the security at our Web site,
users can send an email to contact@yeastconnection.com.
Supplementation of Information
In order for this Web site to properly fulfill its obligation
to users it is necessary for us to supplement the information
we receive with information from 3rd party sources.
Enhancement of Marketing Profile
We purchase third party marketing data and add it to our existing
user database to better target our advertising and provide pertinent
offers we think our users would be interested in. We use this
information to enhance or overlay the ‘profile’ of
individual users. This aggregate marketing data is therefore tied
to the users’ personally identifiable information. See also
the “Profile.”
Correcting/Updating/Deleting/Deactivating Personal Information
If a user’s personally identifiable information changes
(such as zip code, phone, email or postal address), or if a user
no longer desires our service, we provide a way to correct, update
or delete/deactivate users’ personally identifiable information.
This can usually be done by emailing our Customer Support at contact@yeastconnection.com.
Notification of Changes
If we decide to change our privacy policy, we will post those
changes to this privacy statement, the homepage, and other places
we deem appropriate so our users are always aware of what information
we collect, how we use it, and under what circumstances, if any,
we disclose it. We will use information in accordance with the
privacy policy under which the information was collected.
If, however, we are going to use users’ personally identifiable
information in a manner different from that stated at the time
of collection we will notify users via email. Users will have
a choice as to whether or not we use their information in this
different manner. However, if users have opted out of all communication
with the site, or deleted/deactivated their account, then they
will not be contacted, nor will their personal information be
used in this new manner. In addition, if we make any material
changes in our privacy practices that do not affect user information
already stored in our database, we will post a prominent notice
on our Web site notifying users of the change. In some cases where
we post a notice we will also email users, who have opted to receive
communications from us, notifying them of the changes in our privacy
practices.
Contact Information
If users have any questions or suggestions regarding our privacy
policy, please contact us at:
Phone: 800-241-8645
Fax: 731-660-5029
Email: contact@yeastconnection.com
Postal Address: 50 Conrad Drive, Suite 105, Jackson, Tn., 38305
Web site URL www.YeastConnection.com
Legal
Disclaimer:
This Web site
is for informational purposes only. None of the information contained
on Yeastconnection.com should be construed as medical advice.
No claims found on our WebPages or in print have been evaluated
by the Food and Drug Administration.
The dietary supplement products sold by Yeastconnection.com are
not intended to diagnose, treat, prevent or cure any disease or
condition. No claim or opinion on these pages is intended to be,
nor should it be construed as medical advice.
You should always consult a healthcare professional for any health
problem and before using any supplements or making any changes
in prescribed medications.
Every person is different and the information in these pages may
not be applicable to any one specific case. The viewer should
neither take nor refrain from taking any action on the basis of
any information on this Web site without first seeking appropriate
professional advice. The receipt of an email from our website
even in response to a specific question, does not create an doctor
patient relationship and no email exchange should be considered
confidential. Yeastconnection.com specifically disclaims any warranties
of services this Web site may seem to offer.